Common Questions

 

Common Questions about InJoyUs

The secret to InJoyUs® success is its bio-engineered internal portion which at its core has a patented Contoured Stabilizer®.

This allows InJoyUs to work in harmony with the body and intimately connect with the most sensitive sexual areas – the clitoris and G-spot.

Unlike anything before it, InJoyUs won’t come out until you decide to take it out. 

NO Straps needed!

Q: How does InJoyUs feel so amazing yet stay in place securely without any belts or straps?

The secret is the bioengineered shape and the deeply embedded patented Contoured Stabilizer: acting similar to a spring, holding it firmly in the body.  Many users have shared that they feel as if it is gripping them in a delightful way.
The design allows InJoyUs to connect with the G-spot and move against it with the motion of the dildo.
Unlike any strapless strap-on before it, InJoyUs allows the user to have an orgasmic experience with their partner.
 
Q : What are Injoyus and the attachments made from?
 
The InJoyUs is made from medical grade hypoallergenic platinum silicone by one of the United State’s leading medical device manufacturers.
The attachments are made from premium grade silicone.
 InJoyUs and the attachments are completely body safe and hypo-allergenic.

 Q: What kind of lubricant is recommended for the InJoyUs and the attachments?

We recommend a water based lubricant be used with the InJoyUs and our attachments. 

Our preferred lubricant is Liquid Silk™.

 

Q: Is there a warranty for the InJoyUs and attachments?

 Yes, we offer a 90 day unconditional warranty for the InJoyUs and our attachments.

 

 Order/ Payment Information

 Can I cancel my order?

 Once the checkout process is complete we are committed to processing your order quickly. Please contact us immediately and we will make every effort to cancel your order if possible. 

sales@injoyus.com

 What forms of payment do you accept?

We accept most credit cards and payments through PayPal. 

*Please note, a PayPal account is not necessary to process your payment*

 Returns/ Exchanges

 How do I make a return?

 If you receive an item from us that is defective in any way we will replace it. For faulty products, New Love Creations, LLC offers a 90 day unconditional warranty, from the date you receive your product.  

New Love Creations, LLC offers a 90 day satisfaction guarantee on all of our products.

Due to the very unique design of our products, there are specific instructions for use that need to be followed to obtain optimum performance. We ask that if a product return is desired, due to design performance, that the customer contacts us for troubleshooting and advice for use before submitting a return request. 

customersupport@newlovecreations.com

 * Please note: Standard postage fees apply to all return orders. Where the return relates to a faulty item, the replacement product will be sent out to you, at no charge, within 5 working days from the date we receive the faulty product.